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Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog

Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot.

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Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog published by Logix Care Solutions for Business

LogixCare Solutions for Business has evolved from its original foundation as LogixCare LLC into a company specialized in business management software.   

Our goal is to deliver personalized world class solutions adapted to our clients’ needs as we understand that every business is different and faces different technology challenges.  

Our Microsoft Silver Partnership ensures consistency for your users and continuity on services, benefiting you of a worldwide network and partnership expertise.  

Our approach is to support you in every step of the process implementation of Microsoft Dynamics and Power Platform Solutions, making sure all the process runs smoothly and with minimum disruptions.  

We offer a complete line of business software solutions for business management, distribution, manufacturing, financial, e-commerce, warehousing, and highlights.